Refund policy

Vekst Web offers a 30-day money-back guarantee. If you are not satisfied with your purchase, you can ask for a full refund within 30 days of the date of the order or subscription payment in question. The guarantee applies to website purchases and the monthly plans paid through Shopify.

The guarantee is in addition to statutory rights, including any right of withdrawal and rights in case of defects. Such rights are not limited by the 30-day deadline.

To request a refund, contact Vekst Web at pederaugust049@gmail.com. Give the email address you used for the purchase, the date and preferably the order number from the receipt. Do not send card numbers or passwords.

Vekst Web processes the request and confirms the refund. The amount is returned through Shopify to the payment method used for the purchase. How long it takes to appear depends on your bank and payment method.

Contact Vekst Web to cancel an existing monthly plan. A normal cancellation stops the next renewal, and the service continues until the end of the paid period. If you want a refund for a payment within the guarantee period, ask Vekst Web for this as well. Ending access on refund is agreed with Vekst Web.